ParcelLink

Build Your Career with ParcelLink

Join a fast-growing last-mile logistics team in Dubai, delivering thousands of parcels daily for individuals, SMEs, and enterprise clients across the UAE.

Logistics & Fleet Customer Experience Growth & Innovation

Why Work at ParcelLink?

  • Be part of a modern tech-enabled logistics company.
  • Opportunities across Operations, Dispatch, Fleet, and Corporate roles.
  • Structured training, mentorship and clear growth paths.
  • Inclusive and performance-driven culture.

Open Positions

Browse available roles and apply for the one that best matches your experience.

Full-time - Dubai
Operations Supervisor
Dubai Operations
Sunday - Friday

Oversee day-to-day hub activities, ensuring parcels move on time and according to service-level agreements.

Key Responsibilities
  • Coordinate inbound and outbound parcel flow.
  • Monitor KPIs such as delivery time, exceptions and returns.
  • Work closely with Dispatch and Warehouse teams.
Requirements
  • 2+ years in logistics or operations.
  • Strong communication and people management skills.
Full-time - Dubai
Dispatch Coordinator
Dubai Dispatch
Same-day & Next-day

Plan and assign delivery routes, support drivers on-road and optimize last-mile coverage.

Key Responsibilities
  • Plan daily routes based on shipment volume.
  • Coordinate with drivers to avoid failed deliveries.
  • Track live performance using internal tools.
Requirements
  • Experience in route planning or dispatch preferred.
  • Good knowledge of Dubai roads and industrial areas.
Full-time - Dubai
Warehouse Associate
Dubai Warehouse
Night Shift Available

Scan, sort and stage parcels accurately while maintaining safety and cleanliness standards.

Key Responsibilities
  • Sort parcels by route and destination.
  • Handle loading/unloading of vehicles.
  • Report damages and discrepancies promptly.
Requirements
  • Physically fit and comfortable with manual handling.
  • Basic English or Arabic communication.
Full-time - Dubai (Hybrid)
Customer Experience Officer
Dubai Customer Service
English + Arabic preferred

Support senders and receivers with tracking, delivery changes and issue resolution across channels.

Key Responsibilities
  • Respond to customer queries via phone, email and chat.
  • Coordinate with operations for escalated cases.
  • Capture feedback and suggest service improvements.
Requirements
  • 1-3 years in customer support or call centre.
  • Excellent communication skills and empathy.
Full-time - Field
Delivery Rider (Motorbike)
Dubai & Sharjah Fleet
Valid UAE license required

Pick up and deliver parcels safely and professionally while representing the ParcelLink brand.

Key Responsibilities
  • Complete daily assigned delivery routes.
  • Capture proof of delivery via mobile app.
  • Maintain safety, speed and professionalism.
Requirements
  • Valid UAE motorbike license.
  • Good knowledge of city routes.
Full-time - Dubai
Finance & Billing Officer
Dubai Corporate
B2B & corporate clients

Manage billing cycles, reconciliations and financial reporting for parcel accounts and partners.

Key Responsibilities
  • Prepare and issue invoices to clients on time.
  • Reconcile payments, adjustments and credits.
  • Support management with financial insights.
Requirements
  • Degree or diploma in Accounting/Finance.
  • Experience with basic accounting systems.

Didn't see a perfect match?

We're always interested in meeting passionate people who want to grow with us. If you don't find an exact role that fits your profile, you can still send us a general application.

  • We review every application submitted through this form.
  • Shortlisted candidates will be contacted by the HR team.
  • Roles are available across Operations, Fleet, Customer Experience and Corporate teams.
You can attach a CV file name for HR review after submission.